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How we work

A defined process, documented at every step

From the first review of your store to a monthly statement with supporting documentation.

  1. 1

    Discovery

    We review your store, catalog and current performance to understand where the operational gaps are.

  2. 2

    Service Agreement

    Scope, deliverables and fee structure are defined in writing before any work begins.

  3. 3

    Onboarding

    Access setup, supplier mapping and campaign structure are put in place.

  4. 4

    Operation

    Daily execution across sourcing, fulfillment, storefront, ads and support, with weekly reporting.

  5. 5

    Monthly Reconciliation

    A statement covering management fee, product costs, ad spend and third-party service costs, with supporting documentation.

What you receive each month

  • A statement covering the management fee for the period
  • Itemized product and procurement costs with supplier invoices
  • Advertising spend by platform with matching platform receipts
  • Third-party service costs incurred on your behalf, with documentation
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